McNiece Tens Inc

Horrible experience purchasing medela parts. Was expecting any day and was supposed to stay home due to health complications. Had my father pick up a tube for my Medela pump as a precautionary method. While he was there I spoke with the attendant on the phone in order to make sure we were getting the right part, which we were unsure of. We were talked into purchasing a more expensive kit that included the part, under the condition that we could return if not needed. I was going to wait, but we had wanted to be prepared in case we needed it. I explained to her my situation. She did not mention anything else to myself or my father but assured me this would not be a problem. I then had the baby within a week, and we put the parts aside with the receipt. We then found that the part would not be needed, and kept the receipt in order to return. I brought it back no less 3 weeks after purchase and was told we could not due to a 14 day return policy which neither of us were told about. I was misled into purchasing.